Cell Phone/ Computers / Tablet Repairs
Cell Phone Repairs
Get A Quote/Estimate
Approve A Quote
First, reach out to us by phone, drop by in person, or hop online to snag a quick estimate. Our pricing is calculated based on the repair time and the specific parts required to get your device back in action.
The easy Part
Collect The Details
With so many phones incoming we track each repair by pairing the device to the owner with a ticket number. We collect simple info like first, last name, phone number and device IMEI.
Also Easy And Necessary
Ticket Assigned to a tech
After we collect your info we assign the ticket to a tech. Depending on the difficulty we assign the ticket to the corresponding tech. For example a Level 3 repair would get assigned to our board level tech.
The repair Begins
Collect What Is Needed
If the Parts are in stock our tech will then pull the parts from inventory and link them to your ticket to begin the repair. If part is not in stock talk to our rep but estimate time of shipping is 1-3 days.
Pick parts from inventory
Fix The Device
Our tech will pre-test the device and begin repairing the device with the parts picked. This takes 40 mins to 2 hours depending on the ticket.
Pre-test and Repair
Pay & Collect
Once Our Tech is done with your repair you'll get notified but if no secondary number was given then come after the time frame provided by our tech. Side Note: Please pick up the device in a timely manner. We only hold devices for 30 days.
2 weeks after
2 Weeks after the repair the system will send out a follow up message. If you have any issues at the time please notify us so we can help. If there are no issues or questions then we will appreciate a little love by giving us a review on our google or yelp page and help others get the same friendly and awesome experience.
We appreciate the business and support
Thank you for considering us for your repair needs.